Welcome to https://ecomtelco.com (the “Platform”). This Platform is operated and maintained by ECOM TELCO PRIVATE LIMITED (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our Platform and the services offered herein. By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not access or use the Platform.
1. Eligibility
By accessing or using this Platform, you affirm that you are at least 18 years old and legally capable of entering into binding agreements under applicable laws.
2. Account Registration and Security
To access certain features of the Platform, you may be required to create an account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We will not be held liable for any loss or damage arising from your failure to protect your credentials.
3. Product Information
We make every effort to ensure that all product details, descriptions, specifications, and prices are accurate. However, we do not warrant that such information is entirely accurate, complete, current, or error-free. Product availability and pricing are subject to change at any time without prior notice.
4. Orders and Payments
All orders placed through the Platform are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment for all purchases must be made through the approved payment methods listed on the Platform.
5. Shipping and Delivery
We strive to process and dispatch orders in a timely manner. Estimated delivery times provided on the Platform are for reference only and may vary based on location and other external factors. We are not responsible for any delays caused by courier partners or force majeure circumstances.
6. Returns and Refunds
Our Return and Refund Policy is available on the Platform. Customers are advised to refer to this policy before initiating a return. Refunds, when applicable, will be processed through the original mode of payment within a reasonable time frame.
7. User Conduct
By using this Platform, you agree not to post or transmit any content that is unlawful, offensive, harmful, defamatory, or otherwise objectionable. Misuse of the Platform or violation of these Terms may result in suspension or termination of your account and access to our services.
8. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on the Platform are either owned by or licensed to ECOM TELCO PRIVATE LIMITED. Any unauthorized use, reproduction, or distribution of the content is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Platform or the services provided therein.
10. Indemnity
You agree to indemnify, defend, and hold harmless ECOM TELCO PRIVATE LIMITED, its directors, employees, and affiliates from any claims, damages, liabilities, losses, or expenses resulting from your use of the Platform, violation of these Terms, or infringement of any rights of a third party.
11. Changes to Terms
We reserve the right to update or revise these Terms at any time without prior notice. Continued use of the Platform after any such changes will be deemed as acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to the use of this Platform shall be subject to the exclusive jurisdiction of the courts located in Vadodara, Gujarat.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, you may contact us at:
ECOM TELCO PRIVATE LIMITED
Registered Office: Office No 39, 5th Floor, Zillion Landmark, Near Bansal Mall , Danteshwar , Vadodara, Gujarat , India 390004
Email: support@ecomtelco.com
Phone: +91‑9558755910
